Coventry firm helps 40 jobseekers into work with electronics giant

PUBLISHED: 12:41 05 August 2014 | UPDATED: 12:41 05 August 2014

Gill O'Sullivan (HR Manager, Hi-Logistics), Steve Twist (Site Manager, Hi Logistics) and Nicky Grogan (Regional Manager, eResponse Recruitment)

Gill O'Sullivan (HR Manager, Hi-Logistics), Steve Twist (Site Manager, Hi Logistics) and Nicky Grogan (Regional Manager, eResponse Recruitment)


Forty local people have found work with manufacturer LG Electronics thanks to specialist training from a Coventry recruitment agency.

eResponse Recruitment, which has its branch and training centre on Greyfriars Road, provided the fully trained staff for LG’s logistics arm, Hi-Logistics, one of the first businesses to open on the city’s ProLogis Park.

The site on the former Peugeot plant is LG’s biggest distribution centre in the country, supplying audio visual equipment and kitchen appliances to major retailers including John Lewis, Argos and Currys.

The company needed a wide range of skills from the Coventry area including forklift truck drivers, general operatives and office staff to take on administrative roles. All forty new recruits were unemployed before being taken on.

eResponse, which opened its Coventry branch in March, provided specialist training to the forty staff including courses in health and safety, warehousing and customer services. They are now the sole personnel supplier to Hi-Logistics in Coventry.

Nicky Grogan, eResponse’s Regional Manager for Coventry and Warwickshire, said: “Hi-Logistics’ arrival at ProLogis Park has helped to breathe new life into a part of the city that had been left reeling by the closure of the Peugeot plant in 2006.

“As a major employer supplying some of the biggest retailers in the country, they need people who are ready to do the job from day one. And that’s where we have helped, by providing the training for a variety of roles.

“The people we’ve found jobs for with Hi-Logistics were all unemployed. It’s something we’re immensely proud of, helping so many local people start a new career with such an established brand.”

Steve Twist, General Manager at Hi-Logistics, said: “We chose eResponse as they know the local market and we were impressed with their values and approach to training. They have also installed an on-site attendance machine. That has taken away a significant and time-consuming part of our back office administration.

“One of the workers we took on was Andrew Collett who was previously unemployed and looking for a job. He was trained by eResponse and started with us in February as a Customer Services Advisor. Andrew has been heavily involved in the implementation process of our Coventry hub and is now part of the team on a permanent basis.”

In the past eleven years eResponse has grown to employ 75 staff at its offices in Coventry, Redditch, Worcester, Kidderminster and Rugby.

It was established in 2003 by brothers Paul and Joe Alekna and last year made it into the Sunday Times Fast Track 100, the league table which is an effective barometer of private company growth. They were placed at number 65 in the list.

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